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Integrity Heating & CoolinG

About Integrity Heating & Cooling

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4.9

on 955 Reviews

Charlotte AC Service / Repair

Integrity Heating & Cooling is a locally and independently owned AC and heating provider proudly serving the Charlotte, Gastonia, Concord, and Lake Norman area.

We have a 35 year history of assisting our customers with innovative products and services that improve comfort and energy efficiency while providing a healthy and safe environment in which to live and work.

Our team of experienced and qualified professionals deliver exceptional client service and will satisfy your comfort concerns. Our team is empowered to make sure that the task at hand is completed correctly and efficiently ensuring a long-lasting relationship with Integrity Heating and Cooling.

Here’s what you deserve as our client read our honor board for the latest compliments!

  • You deserve our commitment to be there when we say we will.
  • You deserve respect and appreciation for your business.
  • You should expect your home to be left as clean and neat after the work is finished as when the service professional arrived.
  • You deserve the right to trust a knowledgeable professional in your home. That’s why all of Integrity Heating & Cooling professionals are rigorously screened with a drug test and background check before being hired.
  • You deserve a contractor that arrives with a fully stocked truck so that the job can be completed as quickly and efficiently as possible.
  • You deserve recommendations and the complete price before work begins.
  • We promise our professionals will provide you with far greater value and service than any heating and air conditioning company you’ve used before.
  • We notify you 30 minutes before we arrive.
  • We offer a six day week for flexible scheduling.
Fully licensed, certified <br /> and insured professionals

Fully licensed, certified
and insured professionals

100% guaranteed work

100% guaranteed work

You deserve Integrity

You deserve Integrity

Contact Us Today and Schedule Service

Don’t let a broken AC ruin your day — contact Integrity Heating & Cooling now!

Call 704-228-1004 Request Service

Keeping the Greater Charlotte Area Comfortable
For Over 35 Years

Join Our Team

Join a team that values hard work, growth, and great people. We’re always looking for motivated individuals who are
passionate about delivering excellent service and creating comfortable spaces for our community.
Explore opportunities to grow your career with us.

Careers
351 West Hubbard Street Chicago IL 60654 US
704-228-1004
5/5 based on 5 reviews

Our Client Testimonials

We pride ourselves on the reputation our customers have continually granted us.

Bobby P profile picture
Bobby P
4 days ago
Had another great experience with this company. My service tech, Chris, did an outstanding job. He was quick, efficient, and incredibly polite throughout the entire visit. Highly recommend!
Lisa Cannon profile picture
Lisa Cannon
4 days ago
Alonzo Robinson came to do the 12 month service on our new HVAC systems. He was very professional and friendly, explained the course of action and at the end told me everything he did during the visit. He even brought me a gift from the company! I've been very impressed with this company from the initial quote and installation of the new units to this point of annual maintenance.
Jim McLeod profile picture
Jim McLeod
4 days ago
I was happy to see Abraham on my porch the morning of my new HVAC installation. He installed one system for me 10 months ago, and I lucked up by getting him for my 2nd system. You will be fortunate to have him too.
Kim Mineker profile picture
Kim Mineker
4 days ago
Chris came out, to a look at the problem and was able to get the AC up and running again. He was friendly and did a great job.
Martie seagle profile picture
Martie seagle
5 days ago
Sebastian did a very good job of explaining things today ….very nice, very professional…I hope to get him again ! Marti

Chris did a fantastic job! Such a nice employee!
phil andrews profile picture
phil andrews
3 months ago
I’ve been using Integrity for a few years. They always arrive on time and are clear and honest about any issues with the system. Tim does a great job explaining what maintenance he’s doing and is very knowledgeable about the systems function. I would highly recommend this company to repair and maintain your HVAC.
craig krivda profile picture
craig krivda
3 months ago
We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
chinda phommabouth profile picture
chinda phommabouth
3 months ago
I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.
Allen Malanda profile picture
Allen Malanda
4 months ago
John Black truly embodies integrity. His professionalism, urgency, and deep expertise turned what could have been a stressful repair into a smooth and reassuring experience. He took the time to explain every critical detail using photos and videos, which really built my trust. It’s rare to find someone so thorough and respectful of your time. Because of John, I will absolutely continue doing business with Integrity Heating & Cooling. Highly recommended!
Joe profile picture
Joe
5 months ago
I've been using Integrity ever since I had them replace broken my air conditioner three years ago. I'm always impressed with their service and professionalism. When they do preventative maintenance, they walk you through what steps they took and point out any potential problems. They also offer some non-essential extras but they aren't pushy about it.

Last week my furnace stopped working, I called at 8am, and by 9:30 John B came out to take a look. He found that the problem was a faulty sensor, and the root cause was probably gas pressure that was too high, generating too much heat which caused the sensor to fail prematurely. I had places to be later in the day, so he quickly went out to get the parts that he needed. A couple hours after that, he was done with the fix and adjustments, and my house has been warm ever since!

He also identified an early issue with some kind of growth inside my ductwork, looked like mold. He showed me camera footage of the inside of my ductwork and explained how/why this can happen with fiberglass. I opted to have him install an air scrubber to kill the growth and prevent long term (more costly) damage. That wasn't cheap but I did some cursory research after and it seemed the charge was pretty reasonable.

Overall I'm very happy with Integrity, my only complaint is that they will no longer give you a window of time when you schedule preventative maintenance, you have to have the whole day available. That's pretty inconvenient, but it's only twice a year so I can live with it.

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