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Integrity Heating & CoolinG

Diagnostic Service Call

4.9

on 955 Reviews

NATEOur Nate Certified service professionals service all major brands including Trane, Carrier, Lennox, Rheem, Goodman, York, American Standard, Ruud, Comfortmaker.

We are Offer Same Day Service 6 Days a Week

A reminder call is made to all customers 30 minutes before each service call.

If you have a residential heating or air conditioning system that is not heating or cooling, let us send a professional to assess what is wrong. A complete diagnostic includes finding what prevents your system from working, what may have caused the issue and options to repair it. Once repaired a 15 point checklist is completed to ensure that the unit is operating to its peak performance.

Payment may be made with Mastercard, Visa, American Express, Discover, Debit, Check and Cash.

Standard pricing provides you with an up front quote that will guarantee the cost of your repair.

Repairs are Covered by a Six Month Part and Labor Warranty

Upgrade to a one year part and labor warranty on all repairs by becoming a Comfort Protection Customer.


Annual Service

Dirt and neglect are the number one cause of heating and cooling failures. Our Integrity Heating & Cooling Comfort Protection Plan is designed to safeguard your home, your family, your comfort and your pocket book. Like any complex machinery, your comfort system requires regular maintenance to run at peak efficiency, and ensure years of reliable operation.

Enrolling in Comfort Protection Plan will give you maximum savings, comfort, and peace of mind with:

Energy Star

  • Thorough Maintenance on All Covered Systems
  • 10% Discount on Labor for Repairs on Covered Systems
  • Upgrade to a 1 Year Parts and Labor Warranty on Repairs
  • Priority Response Emergency Service
  • Preferred Scheduling for All Other Repairs or Maintenance
  • Reminders for Scheduled Maintenance
  • Up to a $500 Credit on Equipment Replacement

Read What Energy Star Has to Say About Maintaining Your Equipment

House Inspections

Inspections

Designed with safety, efficiency, and longevity in mind, Integrity’s system inspections are used most frequently in real estate transactions or system evaluations for rental properties. Our professional will perform a thorough evaluation of the system and identify any issues that may exist.

A report is presented with photos and an assessment of the system.

Fast, Friendly HVAC Help When You Need It

Get in touch with our team for trusted service in your home and neighborhood.

351 West Hubbard Street Chicago IL 60654 US
704-228-1004
5/5 based on 5 reviews

Our Client Testimonials

We pride ourselves on the reputation our customers have continually granted us.

Bobby P profile picture
Bobby P
4 days ago
Had another great experience with this company. My service tech, Chris, did an outstanding job. He was quick, efficient, and incredibly polite throughout the entire visit. Highly recommend!
Lisa Cannon profile picture
Lisa Cannon
4 days ago
Alonzo Robinson came to do the 12 month service on our new HVAC systems. He was very professional and friendly, explained the course of action and at the end told me everything he did during the visit. He even brought me a gift from the company! I've been very impressed with this company from the initial quote and installation of the new units to this point of annual maintenance.
Jim McLeod profile picture
Jim McLeod
4 days ago
I was happy to see Abraham on my porch the morning of my new HVAC installation. He installed one system for me 10 months ago, and I lucked up by getting him for my 2nd system. You will be fortunate to have him too.
Kim Mineker profile picture
Kim Mineker
4 days ago
Chris came out, to a look at the problem and was able to get the AC up and running again. He was friendly and did a great job.
Martie seagle profile picture
Martie seagle
5 days ago
Sebastian did a very good job of explaining things today ….very nice, very professional…I hope to get him again ! Marti

Chris did a fantastic job! Such a nice employee!
phil andrews profile picture
phil andrews
3 months ago
I’ve been using Integrity for a few years. They always arrive on time and are clear and honest about any issues with the system. Tim does a great job explaining what maintenance he’s doing and is very knowledgeable about the systems function. I would highly recommend this company to repair and maintain your HVAC.
craig krivda profile picture
craig krivda
3 months ago
We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
chinda phommabouth profile picture
chinda phommabouth
3 months ago
I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.
Allen Malanda profile picture
Allen Malanda
4 months ago
John Black truly embodies integrity. His professionalism, urgency, and deep expertise turned what could have been a stressful repair into a smooth and reassuring experience. He took the time to explain every critical detail using photos and videos, which really built my trust. It’s rare to find someone so thorough and respectful of your time. Because of John, I will absolutely continue doing business with Integrity Heating & Cooling. Highly recommended!
Joe profile picture
Joe
5 months ago
I've been using Integrity ever since I had them replace broken my air conditioner three years ago. I'm always impressed with their service and professionalism. When they do preventative maintenance, they walk you through what steps they took and point out any potential problems. They also offer some non-essential extras but they aren't pushy about it.

Last week my furnace stopped working, I called at 8am, and by 9:30 John B came out to take a look. He found that the problem was a faulty sensor, and the root cause was probably gas pressure that was too high, generating too much heat which caused the sensor to fail prematurely. I had places to be later in the day, so he quickly went out to get the parts that he needed. A couple hours after that, he was done with the fix and adjustments, and my house has been warm ever since!

He also identified an early issue with some kind of growth inside my ductwork, looked like mold. He showed me camera footage of the inside of my ductwork and explained how/why this can happen with fiberglass. I opted to have him install an air scrubber to kill the growth and prevent long term (more costly) damage. That wasn't cheap but I did some cursory research after and it seemed the charge was pretty reasonable.

Overall I'm very happy with Integrity, my only complaint is that they will no longer give you a window of time when you schedule preventative maintenance, you have to have the whole day available. That's pretty inconvenient, but it's only twice a year so I can live with it.

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