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Integrity Heating & Cooling

Furnace Repair in the Greater Charlotte Area

4.9

on 955 Reviews

Top Quality Heating Repair in Charlotte, NC

In business since 2005, Integrity Heating & Cooling is the best heating repair company in Charlotte, NC. We pride ourselves on offering great communication with all of our customers, and our heating technicians love getting to know each client on an individual basis when they do service calls.

Our down-to-earth, friendly approach to heating service is second only to our dedication to service excellence. With every job we undertake, we put our best foot forward, and we always aim to please. Our customers and their satisfaction with our work means the world to us.

Blog: Why Can’t You Get Your Heat Pump to Turn On?

What we provide at every heat pump or furnace repair service call:
  • Guaranteed service, your satisfaction guaranteed
  • On-time arrival
  • Fully-prepared, NATE-certified employees
  • Lifetime workmanship guarantee

Integrity Heating & Cooling is proud to be a Lennox Premier Dealer, a Trane Preferred Dealer, as well as a Mitsubishi Diamond Dealer.

Blog: Some Good Reasons to Schedule a Furnace Tune-Up This Fall

Heater Repair Charlotte, NC and the Surrounding Area

In need of heating repair in Charlotte, NC or the surrounding area? Integrity Heating & Cooling offers premier heat pump and furnace repair services by NATE-certified technicians. Our heating service is second-to-none, and we’ve had many customers with us for more than 20 years!

We can come to your home and diagnose your furnace repair problem right away. We’ll provide an accurate and efficient assessment of the issue and give you a free estimate on equipment replacement where necessary.

Heating Repair Charlotte

Our heating repair services for Charlotte, NC customers:

The Heating Repair Charlotte, NC Residents Trust

When a heat pump or furnace calls it quits or starts malfunctioning, you want to know there’s a heating repair company in the area you can trust. For local Charlotte, NC residents, that company is Integrity Heating & Cooling.

Call us today to schedule your heating repair service appointment or to get a free estimate on equipment. We offer air conditioning repair services as well!

Contact us today!

Furnace Repair in Charlotte, NC-Frequently Asked Questions

Got questions about heating repair in the Charlotte area? Here are some common ones and their answers.

What types of heating systems do you repair?

We repair most major furnace brands, heat pumps and residential heating systems. Whether you’re having issues with your heat pump, furnace or other heating equipment, our NATE-certified technicians can diagnose and fix the problem.

How quickly can you respond to a heating repair call in Charlotte?

We prioritize emergencies such as no-heat situations and safety concerns. Call us and we’ll give you the earliest available arrival window for your address in the Greater Charlotte area.

What is the cost of a typical heating repair?

Repair costs vary depending on the system type, age and the parts needed. After diagnosis, we provide a clear upfront estimate before any work begins so you can make an informed decision.

Can I call for service if my furnace or heat pump is under warranty?

Yes. If your equipment is still under manufacturer or dealer warranty, we’ll check the warranty status and coordinate repairs accordingly. We’ll make sure you’re covered and handle any necessary paperwork.

Does regular maintenance help avoid heating repairs?

Absolutely. Annual maintenance helps detect small issues before they become major, keeps your system running efficiently, and often extends its life. We offer tune-up service to help you avoid unexpected breakdowns.

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351 West Hubbard Street Chicago IL 60654 US
704-228-1004
5/5 based on reviews

Our Client Testimonials

We pride ourselves on the reputation our customers have continually granted us.

Bobby P profile picture
Bobby P
3 weeks ago
Had another great experience with this company. My service tech, Chris, did an outstanding job. He was quick, efficient, and incredibly polite throughout the entire visit. Highly recommend!
Lisa Cannon profile picture
Lisa Cannon
3 weeks ago
Alonzo Robinson came to do the 12 month service on our new HVAC systems. He was very professional and friendly, explained the course of action and at the end told me everything he did during the visit. He even brought me a gift from the company! I've been very impressed with this company from the initial quote and installation of the new units to this point of annual maintenance.
Jim McLeod profile picture
Jim McLeod
3 weeks ago
I was happy to see Abraham on my porch the morning of my new HVAC installation. He installed one system for me 10 months ago, and I lucked up by getting him for my 2nd system. You will be fortunate to have him too.
Kim Mineker profile picture
Kim Mineker
3 weeks ago
Chris came out, to a look at the problem and was able to get the AC up and running again. He was friendly and did a great job.
Martie seagle profile picture
Martie seagle
3 weeks ago
Sebastian did a very good job of explaining things today ….very nice, very professional…I hope to get him again ! Marti

Chris did a fantastic job! Such a nice employee!
phil andrews profile picture
phil andrews
3 months ago
I’ve been using Integrity for a few years. They always arrive on time and are clear and honest about any issues with the system. Tim does a great job explaining what maintenance he’s doing and is very knowledgeable about the systems function. I would highly recommend this company to repair and maintain your HVAC.
craig krivda profile picture
craig krivda
4 months ago
We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
chinda phommabouth profile picture
chinda phommabouth
4 months ago
I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.
Allen Malanda profile picture
Allen Malanda
4 months ago
John Black truly embodies integrity. His professionalism, urgency, and deep expertise turned what could have been a stressful repair into a smooth and reassuring experience. He took the time to explain every critical detail using photos and videos, which really built my trust. It’s rare to find someone so thorough and respectful of your time. Because of John, I will absolutely continue doing business with Integrity Heating & Cooling. Highly recommended!
Joe profile picture
Joe
5 months ago
I've been using Integrity ever since I had them replace broken my air conditioner three years ago. I'm always impressed with their service and professionalism. When they do preventative maintenance, they walk you through what steps they took and point out any potential problems. They also offer some non-essential extras but they aren't pushy about it.

Last week my furnace stopped working, I called at 8am, and by 9:30 John B came out to take a look. He found that the problem was a faulty sensor, and the root cause was probably gas pressure that was too high, generating too much heat which caused the sensor to fail prematurely. I had places to be later in the day, so he quickly went out to get the parts that he needed. A couple hours after that, he was done with the fix and adjustments, and my house has been warm ever since!

He also identified an early issue with some kind of growth inside my ductwork, looked like mold. He showed me camera footage of the inside of my ductwork and explained how/why this can happen with fiberglass. I opted to have him install an air scrubber to kill the growth and prevent long term (more costly) damage. That wasn't cheap but I did some cursory research after and it seemed the charge was pretty reasonable.

Overall I'm very happy with Integrity, my only complaint is that they will no longer give you a window of time when you schedule preventative maintenance, you have to have the whole day available. That's pretty inconvenient, but it's only twice a year so I can live with it.

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